ClarionDoor, a Zywave company and provider of insurance product distribution services, announced a new partnership with Dark Matter Insurtech LLC, a provider of digital services for excess and surplus (E&S) lines distribution.

The partnership will deliver a digital experience for managing general agents (MGAs) and insurance E&S carriers. Launched during the height of the COVID-19 pandemic in 2020, Dark Matter specializes in streamlining processes, optimizing workflows and enriching data for wholesale brokers, MGAs, program administrators, managing general underwriters (MGUs), non-admitted insurance companies, retail and specialty brokers, and companies operating in the Lloyd’s marketplace.

ClarionDoor was acquired by Zywave at the end of 2021. The company provides a fully digital platform that aims to accelerate the modernization of MGAs and connects them with a network of E&S carriers. ClarionDoor’s rating solution enables MGAs, MGUs and carriers to leverage distribution channels, either through ClarionDoor’s public network of E&S carriers or by establishing a new private network of carrier connections.


CLARA Analytics announced it will partner with Nationwide to provide artificial intelligence (AI) technology in the commercial insurance industry for a new program aimed at improving workers compensation claims operations using AI.

Nationwide will implement CLARA’s Triage and Treatment solutions, which use AI and advanced machine learning to provide claims management professionals with insights that help them resolve claims more efficiently.

CLARA helps claims managers resolve workers compensation cases by validating low-risk claims early in the process and by distinguishing the higher-risk cases that may be causes for concern. Triage helps experienced claims managers monitor complex claims throughout their life cycle by ingesting new information as soon as it becomes available, then presenting key insights that allow adjusters to better understand the unique risk factors for each claim.

CLARA Treatment helps insurers identify the best health care providers quickly for each claim, using advanced AI and machine learning algorithms to score providers in different specialties and across multiple geographies. It determines which providers are most likely to resolve cases quickly and produce outcomes that get injured workers back on the job.


Cruise and Mobilitas Insurance announced a new collaboration that provides commercial insurance coverage for Cruise and its fleet of all-electric, zero-emission self-driving vehicles.

This insurance program, brokered by Marsh, is custom-designed to assist with the claims experience for a commercial, autonomous fleet.

Based in San Francisco, Calif., Cruise offers all-electric, shared, autonomous ride-hail services, as well as delivery in Arizona. The announcement marks an important step as Cruise prepares for commercialization.

The Mobilitas companies are part of CSAA Insurance Group and offer commercial insurance built from the ground up to meet the needs of the mobility market.

Sources: ClarionDoor, CLARA Analytics, Cruise