Members Only Content
Not Magic, But Design Thinking Works
There is so much talk about the need for the insurance industry to innovate. More and more emphasis is being put on innovation. Heck, even AM Best has decided that it needs to assess innovation as a ...
Quantum Computing Risks Overblown: Insurer Use Cases Revealed
Within financial services, quantum computing is getting a lot of attention. Recent publicity is flourishing, thanks to quantum commercialization efforts. Fears about the worst-case scenario—the ...
8 Things That Will Never Be the Same in Insurance After COVID-19
More than any human, COVID-19 is driving a digital transformation of the insurance industry. Everything about the way the industry has traditionally worked is under challenge due to the quarantine, ...
Why Leveraging AI Now Will Improve Customer Experience in the Future
Insurance customers don't have lofty expectations. They simply want a fairly priced policy that fits their lifestyle, prompt and efficient solutions, and authentic interactions. And the majority ...
Why New York Circular Letter No. 1 Matters to P/C Insurers
The topic of New York's Insurance Circular Letter No. 1 (2019), issued on Jan. 18, 2019, came up frequently during conversations with insurers in January and February (before the 2020 Pandemic became ...
Prioritizing Employee Well-Being in Difficult Times
Peter Kellogg, the owner of IAT Insurance Group, has always said: "Take care of your employees and they will take care of your business." For those of us with a direct role in talent management at ...
Fifth-Generation Wireless Technologies: Suspicion vs. Evidence
One of the more surprising recent conspiracy theories to make the rounds of the Internet and social media is that the COVID-19 pandemic is actually a hoax perpetrated by corporations to cover up the ...
Improving the Quality of Life for Humanity
The definition of insurance risk will always evolve as long as this industry exists. Perhaps the earliest date associated with insurance risk on a person and not an asset (which dates back even ...