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Situational, Authentic Leadership Needed for Crisis and Beyond
A leader sets the tone during any crisis. We've all faced challenging times, whether an individual crisis felt by our own company or a broader crisis impacting the industry or nation. The global ...
My First Days of Leadership—During a Global Pandemic
A global pandemic was certainly not in my 90-day plan when I assumed this role in February, but it's shaping how my leadership team and I are leading today and will lead in the future. From the start ...
Flexibility and Patience Helping Insurance Leader Through COVID Challenges
Over the years, I have been described as "old school" or "set in his ways." Having been in the insurance business since June 1, 1977, I guess there is a legitimate reason. I am getting old. Never in ...
‘My Airplane’: Don’t Let Fear Keep You From Taking Action
Certainty is scarce right now. When we lack certainty, we lack calm and peace. Our lives feel out of control. It's daunting to capture calm in the midst of chaos. But when we seize control in times ...
No Events = No Networking?
Arguably, the greatest asset I own after 30 years in the insurance industry is my network. My network was built over decades of engagements. To be clear, all of those engagements were face to face. I ...
‘Finding Meaning’ Amid the COVID-19 Pandemic
The COVID-19 pandemic has not only caused a tremendous amount of death, but it has also altered society's ability to perform and experience the traditional rituals of dying, which are necessary to ...
From IT Leader to C-Suite: A Natural Path for Insurer CEO
A career path that starts in the technology department and ends with the top job as chief executive officer hasn't been common in the property/casualty insurance industry, but it was a natural one ...
Managing Social Inflation: What Should Be in the Defense Playbook
Plaintiffs attorneys have honed skills for identifying cases destined to result in nuclear verdicts, a former defense attorney working for a reinsurance company said recently, describing their ...