Members Only Content
Executive Viewpoint: In the Competition for Top Talent, Innovation Matters
In today's highly competitive job market, attracting the right talent is not just about money. It isn't necessarily about offering flextime or office perks, either. For most would-be employees, ...
Today’s Culture, Tomorrow’s Success
Every month since the onset of the pandemic, American workers started quitting their jobs. In November 2021, the number of people who quit their current positions just that month topped 4.5 million, ...
3 Myths About Online Customer Acquisition Held by Independent Agency Carriers
Even as consumers continue to navigate toward online shopping channels, many independent agent carriers have hesitated to invest heavily in online customer acquisition. While digital performance ...
How to Continue Providing Top Customer Experiences After a Merger
Merger and acquisition activity in the insurance sector accelerated in 2021. That trend is expected to continue through 2022 as acquiring companies seek to enter new markets, access additional ...
Modernizing an Antiquated Industry One Data Point at a Time
We've all heard the corporate mantra, "The customer is at the center of everything we do." While admittedly cliche, it's not a mantra to be taken lightly by companies in the insurance industry. When ...
Commercial Litigation Funding and Social Inflation: A Non-Sequitur
Voices in the insurance industry have recently called for the regulation of commercial litigation funding on the ground that it is "a key driver of social inflation." Such calls to action lack ...
Five Essential Considerations in Evolving Predictive Modeling
The majority of insurers have implemented sophisticated predictive models over the past decade, often in their pricing and automotive lines of business. Despite strong evidence of impact, many are ...
Lawyer-Turned InsurTech Founder Looks Into Cloud to Settle Tesla Claims
While Tesla has designs on using the data it collects to price insurance policies, the founder of an InsurTech is using it for the other end of insurance transactions—to unravel the story of ...