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Agents to Carriers: We’re Your Customers
Given a choice between two options, agents would prefer that carriers focus their money and time on strengthening the personal bonds between them. Agents are even more emphatic about that when asked ...
Looking Ahead: What Do Agents Want From Carriers?
Knowing that agents are more satisfied with benefits they derive from carrier relationships than they are with carrier technology, you might think that agents would want carriers to step up efforts ...
Carrier-Agency Relationships: Partnership Benefits Weakening
Carriers putting money and resources into technology for agents aren't making much progress, according to a survey conducted by Deep Customer Connections and Wells Media's Insurance Journal for ...
Carrier Investments in Agency Tech Largely Not Paying Off: Agents Survey
Property/casualty insurance carriers investing in technology to help agents haven't yet made great strides in the minds of their agency partners, a late-2015 survey for Carrier Management reveals. ...
Fresh Strategies, Experience, Tech and Innovation Can Help Insurers Succeed
If guesswork is the enemy of business efficiency, then precision is efficiency's closest friend. Whether speaking about an automaker's assembly line or a consumer's wireless communications, this ...
Business Email Compromise: Which Insurance Policy Pays?
Con artists have been increasingly busy the past couple of years convincing employees of companies and financial institutions to transfer funds to accounts masquerading as those of legitimate vendors ...
How Has the Global Terrorism Landscape Changed in the 15 Years Since 9/11?
Although the history of terrorist atrocities may stretch back through the decades, it was that sunny September day at the start of a new millennium that seemed to define a new era in terrorism. ...
When Vehicle Claims Surge: How to Weather the Storm
Unpredictable and severe weather patterns are a continuous and growing concern for property/casualty insurance companies. In fact, data findings from a new study in the journal Naturedemonstrate that ...