Why Insurance Telematics Integrations Fail

Almost 90 percent of commercial fleets use telematics systems. Yet commercial auto insurance has posted combined ratios above 100 in 12 of the last 13 years.

The Good Neighbor

Life could not have been better for Merritt Farren.

After a high-level career as Amazon's Associate ...

Getting the Embedded Ecosystem Right

Consumer expectations are fundamentally reshaping how insurance is delivered and experienced. Rather than purchasing insurance as a separate transaction, today's ...

Artificial Intelligence on Trial: What Recent Lawsuits Reveal About Casualty Exposure

In recent years, the debate around artificial intelligence has shifted from speculation about future capabilities to urgent conversations about real-world impact.

The Power of the First Offer: Anchoring, Evidence and the Battle for Perception

If negotiation is the job, as Ronald Morrison wrote in the first article of this series, then the first offer is often the moment that defines success.