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The Hardest Part of Innovation in Insurance Isn’t Technology; It’s Culture
The insurance industry is notoriously behind the curve when it comes to innovation. But what explains the gap between insurance and other industries?
In Part 2 of a series of articles on innovation in insurance, "The Hardest Part of Innovation in Insurance Isn't Technology; It's Culture,"Haden Kirkpatrick offers some ... Artificial intelligence (AI) is moving rapidly from experimentation to execution in the property/casualty insurance industry. From AI-driven claims estimation to ... Like many legacy sectors, the insurance industry has long relied on structured courses and compliance modules to onboard and train new employees. Such an approach ... Almost 90 percent of commercial fleets use telematics systems. Yet commercial auto insurance has posted combined ratios above 100 in 12 of the last 13 years. "There was nobody there." That was part of the simple answer Terrence McLean, chief executive officer of SageSure, provided when asked ... Life could not have been better for Merritt Farren. After a high-level career as Amazon's Associate ...
A Practical Blueprint: The Five Plays of an Innovation Culture
Rebuilding Negotiation Talent: Why This Skill Is Missing and How to Fix It
Negotiation determines the outcome of nearly every litigated claim in our industry, yet it remains one of the least systematically developed skills inside many claims and defense organizations. After ...
AI in Property/Casualty Insurance: Why Trusted Data Is the Missing Link
The Future of Knowledge in Insurance: From Training to AI-Powered Productivity
6 Warning Signs for Insurers: How to Anticipate, Respond to Pipe Freezes
The polar vortex and related harsh weather conditions in many parts of the U.S. last winter led to elevated risks of pipe-freeze incidents from the Northeast and Midwest all the way down through the ...
Why Insurance Telematics Integrations Fail
How One MGU Grew Fivefold When Capacity Fled Cat-Prone Property Markets
The Good Neighbor