Strategy
Change Management Best Practices for P/C Insurers
In the property/casualty insurance industry, AI's ability to analyze vast datasets to evaluate risk is a game-changer. It enables insurers to price policies more accurately, reduce quote turnaround ...
QBE to Non-Renew $500M of North American Mid-Market Biz
QBE announced that it will start shutting down the middle-market segment in North America to focus on North American businesses where it has more meaningful market position, relevance and scale. ...
Shared Services 2.0: Creating a Culture to Support Growth and Innovation
As companies grow, many adopt a shared services operating model. As the name implies, this approach consolidates products and common functions at headquarters — often finance, IT, human resources, ...
Inflation a Blessing for Root: Q1 Profit Is Proof Point of Data Science Strategy
There was a moment in first-quarter 2021 when InsurTech Root met a long-desired loss ratio target, sending a promising signal that the cash-burning startup was squarely on the road to personal auto ...
Beyond Carvana: Root Bullish on Embedded Insurance Distribution
Although three strategic pillars guide investments in technology and data science at InsurTech Root, the second pillar—one focused on "meeting customers where they are"—is likely to be a ...
AI and APIs: Essential Tools for Zurich Insurance Group’s Digital Leap
Early adopters of generative artificial intelligence (Gen AI) tools are working hard to employ the technology, which can help insurers innovate, enhance customer experience and boost internal ...
Lockton Re: Hypothetical Cyber Event Offers Carriers an Opportunity to Review Risks
A simulated cyber catastrophe highlights the benefits and problems cyber insurance carriers will encounter as a result, according to a report released by Lockton Re. The report, "A Kaleidoscope of ...
Viewpoint: You’re at a Competitive Disadvantage If You’re Not Innovating
"Innovative" is not the word I'd use to describe the personal lines insurance space. Industry veterans even affectionately refer to insurance carriers as "slow first movers and fast followers." Think ...