Performance
GEICO Steps on Gas as Berkshire Motors to 14th Straight Underwriting Profit
Even though Berkshire Hathaway's GEICO chalked up an underwriting loss in the fourth-quarter 2016, with full-year profit coming in basically even with 2015, the company is poised to take advantage of ...
Insurer Profitability and Customer Satisfaction: Reaching the Right Balance
The difference between companies that deliver a great customer experience and those that deliver a below-average customer experience has always been clear regardless of the industry served. A great ...
A Boss Can Improve Efficiency Relying on Rivals and Even (Healthy) Conflict
Squandered work time can be expensive for companies, to the tune of $15.5 million on average, according to researchers from the Kellogg School of Management at Northwestern University and Ohio State. ...
Sleep Loss Costs U.S. $411B Each Year: RAND Corp.
We all know sleep deprivation takes a toll on our health, but what about the economic cost? New research from RAND Corp. shows that lack of sleep costs the U.S. economy $411 billion each ...
No Plan for Job Cuts in Zurich’s $1.5B Cost-Cutting Moves
Zurich Insurance Group AG raised its target for cost cuts and dropped plans to eliminate jobs as Chief Executive Officer Mario Greco overhauls Switzerland's largest insurer. The shares rose. The new ...
Zurich Insurance’s Reunderwriting Starts to Bear Fruit
Zurich Insurance Group's reunderwriting program is starting to bear fruit—as evidenced by the company's improved third-quarter results—but CFO George Quinn readily admits there is still work to ...
Double-Digit Drop in Q3 Profit for Insurance Ops at Buffett’s Berkshire
Berkshire Hathaway reported a 10.5 percent drop in operating profit for its insurance and reinsurance operations during the third quarter, with underwriting income falling 34 percent. While General ...
Why a Five-Hour Workday May Make Sense
The American workforce has become lazy. I estimate, conservatively, that knowledge workers are four times as efficient as they were 20 years ago. That's why I moved my company to a five-hour workday ...

