Saying ‘No’ Key to Strategic Success

How do you achieve "a durable advantage in the marketplace?" By understanding the difference between "operational excellence and strategy," according to Amy Friedrich, senior vice president of the ...

Why Managers Become Jerks

One of the main reasons people leave their companies is their manager. They can't stand working for a boss who is cruel, rude or small-minded—in other words, a jerk. These managers likely earned ...

Novarica’s Take: Try Culture and Free Food

In a report published in April, "Managing Innovation in Insurance," Novarica revealed that 46 percent of large P/C insurers and 31 percent of midsize P/C insurers are expanding innovation programs. ...