Let’s Chat: Bot Invasion in P/C Insurance

The use of chatbots by property/casualty insurers is growing but still limited. While only about 13 percent of P/C carriers have currently deployed this emerging technology, over 25 percent have a ...

Encourage Your Team to Tackle the Hard Tasks First

Picture a busy staff with a heavy workload. To get through it, they tackle easy tasks first before jumping onto the hard stuff. In terms of efficiency and productivity, that's the wrong way to go, ...