A Model for CEO Excellence

What separates an excellent CEO from the rest of the pack? In a new study on "The mindsets and practices of excellent CEOs," McKinsey & Company looked at the six main elements of the CEO's ...

Let’s Chat: Bot Invasion in P/C Insurance

The use of chatbots by property/casualty insurers is growing but still limited. While only about 13 percent of P/C carriers have currently deployed this emerging technology, over 25 percent have a ...

Encourage Your Team to Tackle the Hard Tasks First

Picture a busy staff with a heavy workload. To get through it, they tackle easy tasks first before jumping onto the hard stuff. In terms of efficiency and productivity, that's the wrong way to go, ...