Leadership & Strategy
Dowling Highlights Regulatory Battle Over AI Bias; Lemonade Ready
As insurers introduce artificial intelligence into pricing and claims handling activities, regulatory focus on disparate impact will grow into "one of the biggest topics of the next 10 years," a ...
Japanese Firms Rely Largely on Insurance in Plans for Increasing Floods
Japanese companies have contingency plans for the floods that increasingly drench this island nation, but most have done little to fortify facilities, relying instead on insurance and securing ...
Virtual Currency Firm Gemini Launches In-House Insurer to Boost Crypto Asset Cover
U.S. virtual currency firm Gemini Trust Company announced on Thursday that it has launched its own insurance unit to boost coverage against theft of crypto assets. Gemini's new in-house insurer, ...
Machine Learning Today and Tomorrow
It is difficult to open an insurance industry newsletter these days without seeing some reference to machine learning or its cousin artificial intelligence and how they will revolutionize the ...
The Latest Launches From Sompo/Slice Labs and FRISS/Snapsheet
Sompo Holdings and Slice Labs are partnering on a product in Thailand. FRISS will be working with Snapsheet to provide technology designed to enhance the claims process.
Ongoing Improvement, Empowerment Help Create an Outstanding Customer Service Culture
Great leaders seeking to develop outstanding customer service at their companies can get there by committing to an office culture that celebrates ongoing improvement and empowered employees. A recent ...
Remaking AIG: CFO Describes Changes in Underwriting, Distribution and More
When American International Group's chief financial officer spoke about "managing change in an evolving insurance industry" at a rating agency conference in November, Mark Lyons focused much of his ...
Lloyd’s Performance Management Director Will Step Down; HR Chief Named
Lloyd's of London said that Jon Hancock has decided to step down as performance management director in 2020. At the same time, Lloyd's also announced that Julia Tyson has been named chief human ...