Lloyd’s of London said that Jon Hancock has decided to step down as performance management director in 2020.

At the same time, Lloyd’s also announced that Julia Tyson has been named chief human resources officer, while Jo Scott was appointed chief marketing and communications officer.

Commenting on Hancock’s departure, Lloyd’s said, his “ground-breaking and market leading approach has reset the performance agenda.” Lloyd’s also credited him with taking the lead on Blueprint One as part of the Future at Lloyd’s strategy to create the world’s most advanced insurance marketplace.

Lloyd’s also announced the appointment of Julia Tyson as chief human resources officer. Tyson previously was HR and communications director at LV= from 2013 to 2017, and prior to that, group HR director at Wates Group.

She joins Lloyd’s at a crucial time as the market continues the work to develop an inclusive and innovative culture that attracts talented people to deliver the Future at Lloyd’s project, said the announcement. Lloyd’s received a lot of negative press last year as a result of reports about rampant sexual harassment within the market. As a result, Lloyd’s has launched a program to fight unacceptable behavior.

“The opportunity to join Lloyd’s at this point in its evolution is utterly compelling: the exciting elements of business transformation, culture change, leadership and talent development are all areas I care deeply about,” Tyson said in prepared remarks. “My passion is to create a high engagement and high performing culture and I am looking forward to working with John Neal and my new colleagues to take Lloyd’s forward.”

In another appointment, Lloyd’s announced that Jo Scott, currently head of Brand, Marketing and Communications, has been promoted to chief marketing and communications officer and a member of Lloyd’s Executive Committee. Scott has been with Lloyd’s for 15 years, and her role in developing Lloyd’s reputation as we deliver the Future at Lloyd’s will be vital, said the announcement.

Source: Lloyd’s

*A version of this story appeared previously in our sister publication Insurance Journal.