Leadership
Successful Innovation Happens When Old, Newer Players Collaborate
With all the pressure that insurers and other companies face now to innovate, it turns out that going it alone may be an outdated practice. Collaborations between new and veteran players are more ...
Where Business Leaders Should Spend More of Their Time (But Don’t)
Imagine a place where executives could go to discover striking new ways to improve their business. A place where, just by visiting, the executives come away more energized and their employees become ...
Hamilton USA CEO Macia to Take Charge of New AIG Tech-Focused Subsidiary
American International Group under new CEO Brian Duperreault is moving quickly to pursue next-generation technology. The insurer has formally disclosed plans to name Hamilton USA CEO Seraina Macia as ...
Chubb Makes Cyber Risk a Global Standalone Business; Focus Will Be on Next-Gen Needs
Chubb is making its Cyber Risk practice a standalone business and bringing in an executive from a D.C.-area management consulting firm to lead it. Bill Stewart is the new division president of ...
Executives On The Move at Chubb, Hiscox USA and Crawford & Company
Chubb named a new leader for a key business within its North America Financial Lines division. There's a newly-appointed chief operating officer at Hiscox USA. A former Zurich North America executive ...
It Can Take a Movement to Transform Company Culture
Property/casualty insurers often talk about the need to transform their companies into a culture unafraid to embrace change that's also able to develop new ideas beneficial for their peers and ...
USAA’s Insurance Arm, Mercedes-Benz Tie at Top of Customer Service Ranking
USAA is once again a standout in terms of its customer service scores compared to other industries, based on the Temkin Group's latest ranking. The Texas-based financial services group whose ...
Autonomous Cargo Ships May Be Coming. What Are the Risks?
BHP Billiton Ltd., the world's biggest mining company, is studying the introduction of giant, automated cargo ships to carry everything from iron ore to coal as part of a strategic shift that may ...