Features
CEO Debate: Is a ‘Bottoming’ Reinsurance Market a Rational One?
"Bottoming" was a popular description of the reinsurance market at midyear industry conferences, but there is less consensus around questions of whether this "near bottom" signals rational behavior ...
Investment Returns Reveal Payoff of Great Customer Experience for Insurers
What's a great, differentiated customer experience really worth to an insurance carrier? It's a vexing question for the insurance industry, where the idea of investing in a better customer experience ...
EY CRO Survey Preview: Evolution Toward True ERM
With regulatory requirements intensifying and endless technological advances, senior risk management executives for property/casualty insurers face a complex and shifting landscape. As a result, many ...
AIG Commercial CEO Schimek: Transformation Will Be ‘Second to None’
With the business transformation of American International Group playing out on "the biggest stage in the insurance business," the leader of the carrier's global commercial lines operation has heard ...
Applying Life Lessons: The Road to Leadership
A competitive spirit is something that comes naturally to Rob Schimek, CEO of AIG Commercial. Coaxed to talk about his personal leadership style and the life experiences that have helped him ...
Investing in Lifelong Learning
Kellie Goldfien, CPCU, a principal and vice president in the international practice at Willis Towers Watson, doesn't make a list of New Year's resolutions. She makes a list of things to learn in the ...
Fast Start to Wildfire Season: Why Golden State Faces Continued Risk
The 2016 U.S. wildfire season got off to an early start, with more than 2.1 million acres scorched through the end of June, the highest year-to-date total since 2011. Although peak fire season in the ...
An Open Letter to My Younger Self: Leadership Tips and Career Advice
FROM THE ARCHIVES: A VINTAGE CARRIER MANAGEMENT ARTICLE FROM 2016. Some lessons were tougher than others to relate to and absorb, and some were simpler and more straightforward. But I made it my ...