Content from Susanne Sclafane
Editor’s Letter: Leading When the World Restarts
There's a section of Carrier Management's May/June 2020 edition focused on new ways to manage risk at a time of accelerating change. The topic was appropriately conceived by our guest editor, David ...
Pre-COVID, Cybersecurity Tops Insurer Ranking of Dangerous Risks
When Willis Towers Watson asked more than 100 insurance industry executives to select what they thought would be the most dangerous risks to impact their businesses in the coming year, they ranked ...
Top Tech Mistakes for Insurers; Fixing What’s Not Broken Leads the List
Property/casualty insurance carriers embarking on massive projects because "the system is too old" are making one of the most common technology mistakes in the industry, according to an executive of ...
P/C Innovation Leaders Scarce, AM Best Finds; Reinsurers Reign
In an initial test of its new innovation assessment scores, AM Best found that only 1 percent of rated property/casualty insurers merit scores high enough to categorize them as innovation leaders, ...
MGU SageSure: A Tech Company Dressed Up in an Insurance Company
While InsurTech carriers selling personal lines insurance see software licensing deals as new avenues to growth, a technology company operating in the special niche of catastrophe-exposed property ...
Why One MGU Values Employees Who ‘Don’t Try’
In addition to building patented technology for scoring individual residential coastal property risks in real time and using it to make profits for a handful of carriers, MGU SageSure gets stellar ...
Pinnacol Assurance: Being Flexible and Rolling Out the Red Carpet for Employees
On a snowy day in Colorado, Pinnacol Assurance's vice president of human resources is elated when the Denver headquarters is nearly empty. "That makes me really happy," Barbara Brannen told Carrier ...
Nap Pods at Pinnacol; Learning for All
In addition to being flexible about how much time employees take off from work and about whether they work on-site or remotely, Pinnacol Assurance also lets employees sleep on the job. Not ...

