Featured
Addressing the Profitability Challenge in Commercial Auto Insurance: Emerging Driver-Based Rating Factors
Pop quiz: Which of the following real-life scenarios resulted in a violation on the driver's motor vehicle record (MVR)? (a) Going 55 mph in a 45 mph zone. (b) Making a left turn across two ...
Best Practices for Managing Emerging Issues From Nanotech to the Internet of Things
As Benjamin Franklin once cautioned: "By failing to prepare, you are preparing to fail." That said, insurers must plan today for the emerging risks of tomorrow. Emerging issues have become ubiquitous ...
Making the Leap From Manager to Executive
Ask anyone about the hardest career transition, and some will say the transition from college student to entry-level professional has the steepest learning curve. For many, that's true—until they ...
Markel’s Michael Crowley: Former Broker COO Deepening Carrier Sales Culture
Michael Crowley had been in the chief operating role of property/casualty insurance organizations for nearly two decades when he signed on to be an executive for Markel Corp. in 2009. But for all of ...
Why Insurance Execs Should Stop Seeking ‘Big Splash’ Ideas
Imagine an idyllic, pristine beach in Mauritius in the Indian Ocean. A breeze off the ocean holds the scent of flowers. The horizon, naggingly punctuated by tiny container ships, dissolves into the ...
From the Front Lines to the C-Suite: Farmers’ David Travers
When he was taking policyholder phone calls as a customer representative for a direct writing carrier 26 years ago, David Travers did not have designs on a position in the C-suite of an agency ...
Endurance Specialty’s Catherine Kalaydjian: Thriving With Change
Just six months after John Charman took the reins of Endurance Specialty Holdings in May 2013, he announced to the investor community that the management team had been completely restructured. In ...
RLI’s Michael Stone: Managing People Is the Key to COO Role
"If you can keep your head when all about you are losing theirs…" With apologies to Rudyard Kipling, you might finish that sentence with the phrase "you can be the chief operating officer of a ...