Featured
What Happens in Math Class Impacts The Bottom Line; Addressing the STEM Skills Gap
Insurance is in the midst of massive changes that began in earnest following the 2008 economic crisis. Carriers no longer can afford to lose money on providing insurance. They must make an ...
Why Insurance Leaders Should Pay Attention to Omnichannel
There are more than 70 million Americans between the ages of 18 and 34, according to the U.S. Census Bureau. And while we'd love for 400,000 of them to pursue careers in risk management and ...
An Imminent Need in Asia: Develop and Retain Local Insurance Talent
The Asian insurance sector has endured a radical transformation during the past decade, imposed by a combination of global and regional influences as well as demands made by a more sophisticated and ...
Loss Control Technology Offers Personal Lines the Personal Touch
There are few things in life that one can definitely count on, but every October I know to expect a birthday card from my insurance agent—hand-addressed and signed by his entire office staff. I ...
You Can’t Advertise Your Way to a Great Customer Experience
What would it take to convince people that your business delivers a great customer experience? For tech giant Microsoft, the answer was more than $1 billion. That's how much the company reportedly ...
Five Reality Checks True Leaders Must Give Themselves
Leadership is not for the faint of heart. It never has been. The essence of leadership lies within who you are and how you behave. It is character-driven. In fact, leadership and character are one ...
RMS Reflects on the 2014 Catastrophe Risk Landscape
For the insurance industry, 2014 was not a year of big losses. However, look more closely and you will see a string of near misses and important reminders of the forces that can wreak destruction and ...
2015 Tech Trends: Data Accessibility, Mobile and Migration
It's an exciting time in technology, and the rapid pace of innovation is inspiring, empowering and challenging the insurance industry. Technology mega-trends continue to offer great opportunities for ...