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Breaking Into the Cloud
For carriers, moving core systems to the cloud is a change in culture and processes as well as technology. That reality surprises some carriers and intimidates others. Exactly what will your company ...
The Five Biggest Teamwork Challenges: How to Get Your Team Back on Track
Twisting your features into a mask of pain, you dig your heels into the soft grass. A rope tears into your palms. A clear, tiny voice speaks to you amid the many confused thoughts swirling in your ...
Seven Big Ideas for Insurers Still on the Fence About the Promise of Digitalization
In an age when a handheld device can conjure up almost any product or service known to humanity, some would argue that the brick-and-mortar model of traditional, relationship-based insurance has had ...
The Disconnect Between Underwriting and Claims Handling Revisited
Almost three years ago, Carrier Management published an article titled "The Underwriting-Claims 'Disconnect' in Casualty Insurance: An ERM Issue?" The article reported on one of the sessions of ...
Data Quality and the Commercial Property Insurance Marketplace
Although big data and disruption have become hot topics in the language of market watchers and business leaders, in commercial property insurance, the quality of data is a paramount consideration of ...
The Disconnect Between Underwriting and Claims Handling: A Policyholder Perspective
I represent policyholders in coverage disputes with their insurers. I have been doing this for more than 30 years. I have handled asbestos, environmental, property loss, directors and officers, ...
The Three Ways Technology Can Transform Claims and Legal Expenses Into Valuable Assets
Innovation can be overwhelming for insurance company executives. However, the goal of innovation is much more attainable if you break it down into three opportunities: legal document automation, ...
In 2015, P/C Exec Turnover Grew From a Trickle Into a Flood
Widespread leadership changes aren't exactly typical for the property/ casualty insurance industry. But that's exactly what happened in 2015, with more than 17 separate CEO transitions that took ...