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Product Innovation: How Usage-Based Cover Fills Workers Comp Gap for Rideshare Platforms
It was just three years ago when more than a dozen state insurance chiefs issued strongly worded consumer alerts declaring an insurance coverage gap for passengers in rideshare vehicles. Insurers, ...
Eyewitness to Hurricane Destruction: TOPA Insurance CEO Shares Caribbean Experiences
When Topa Insurance Group President and CEO John Donahue arrived in the U.S. Virgin Islands (USVI) just a few days after Hurricane Irma hit, one of the first things he noticed aside from the utter ...
How Smartphones Can Reduce Road Crashes and Strengthen the Insurance Industry
As roads become increasingly more dangerous, due in part to drivers using their mobile phones, attempting to reduce distracted driving through laws is a step in the right direction. Ten years ago, ...
Eight Steps to Creating a Loyalist Team
Teams work or they fail to work. And often, the people on them can't give specific reasons for either outcome. When teams fail, they often dissolve into cliques riddled with blame or confusion. You ...
Benefits of Home Tech for Carriers and Customers
Customers' preferences and expectations for interacting with their home insurance provider are shaped by other interactions in their daily lives. Companies like Uber, Netflix and Amazon have changed ...
CEO Viewpoint: How Biz Insurers Can Jump on the E-Commerce Bandwagon
It seems like InsurTech has become the term du jour over the last nine months. It is often used to imply destruction, disintermediation, disruption and disaster (the four Ds) for the insurance ...
Snapsheet Execs: Virtual Claims Tech Need Not Take Away Field Staff Jobs
The application of technology in the insurance industry is accelerating at a rapid pace, yet the constraints of legacy infrastructure make it difficult to leverage and integrate new tools to enhance ...
Employer Leadership in Disaster Recovery and the Power of Return-to-Work
Businesses and their leaders have a unique role to play in helping communities and individuals recover from the devastation of a storm like Hurricane Harvey, and they should not underestimate the ...