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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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Wild Weather Continues Across the U.S. This Weekend
Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
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Study Shows Consumer Willingness to Edit Claim Images
McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims

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The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow
How Modern Is ‘Modern Enough’ for Insurance Applications?
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JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
AI Claim Assistant Now Taking Auto Damage Claims Calls at Travelers

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Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

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Executive Profiles

Zurich North America Appoints Head of Claims Judicial and Legislative Affairs

Zurich North America has created a new position to address social inflation and tort reform, naming Allen Kirsh as head of Claims Judicial and Legislative Affairs. As part of his new role, Kirsh will ...

Executives On The Move at AXIS, Willis Towers Watson and The Geneva Association

AXIS Capital Holdings appointed two executives to leadership positions within its ILS division. Willis Towers Watson a new Global Head of Broking and Broking Strategy. The Geneva Association chose a ...

Executives On The Move at BHSI, MS Amlin and Coalition

Berkshire Hathaway Specialty Insurance appointed a new Senior Vice President, Global Property Underwriting Officer. MS Amlin Underwriting Limited chose a new president of newly formed sister company ...

Executives On The Move at Liberty Mutual, At-Bay and Vantage Group Holdings

Liberty Mutual appointed one of its veteran executives to lead the E&S Primary Casualty business of its Ironshore unit. At-Bay hired an Argo Group and AXIS veteran executive as its new National ...

Executives On The Move at Everest Re, W.R. Berkley and Pie Insurance

Everest Re Group brought on a former Munich Re executive in a leadership role, and promoted another executive within its Treaty Casualty & Surety division. W. R. Berkley Corp. appointed a new ...

AIG Makes Leadership Changes as It Readies Separation of Life & Retirement Business

American International Group made a number of senior leadership changes intended to aid in the separation of its Life & Retirement business and other strategic priorities. Among the biggest ...

Digitial Home Insurer Hippo Hires Hiscox’s Hanson to Expand Claims Operations Nationally

Digital home insurer Hippo hired a former Hiscox executive to be its first Chief Claims Officer, with a mission to expand claims operations for the now publicly-traded California-based InsurTech as ...

Executives On The Move at Liberty Mutual, Zurich North America and Guy Carpenter

Liberty Mutual brought on a former Chubb executive to run its Major Accounts, Casualty, Global Risk Solutions business. An ex-executive from The Hartford joined Zurich North America as the new Head ...

The Hartford Chooses Garrison to Lead Its Navigators Wholesale Specialty Business

The Hartford has chosen a former Allied World and Starr Companies executive to lead its Navigators wholesale specialty insurance business. Michael Garrison will lead the strategic direction, growth, ...

Executives On The Move at AXA XL and Swiss Re

AXA XL chose a new underwriter for War, Terrorism & Political Violence. Swiss Re Corporate Solutions named a new Head of Executive Risks for North America.

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    Latest

    • Wild Weather Continues Across the U.S. This Weekend
    • Study Shows Consumer Willingness to Edit Claim Images
    • McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims
    • Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
    • JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
    • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
    • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
    • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis

    Contributors

    Kate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationDaniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for InsurersChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkLeslie SapienzaReal Customer Connections: What Valentine’s Day Teaches InsurersLaura BoettcherGender Balance as a Business Strategy See Our Contributors

    Features

    • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty

    • Getting to the How and Why: AI Shows Its Work

    • Predicting the Insurability of Prediction Markets

    • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

    • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

    • How Artificial Intelligence Is Changing Cyber Risk in 2026

    Insurance Top Gainers/Losers

    • Gainers
    • Losers
    Company Symbol Close 1 Day Chg
    Marsh & McLennan Companies, Inc.MRSH$176.48up+3.26%
    Trupanion, Inc.TRUP$26.21up+2.74%
    Arthur J. Gallagher & Co.AJG$214.82up+2.45%
    Hagerty, Inc.HGTY$10.49up+2.44%
    Root, Inc.ROOT$45.59up+1.90%
    Company Symbol Close 1 Day Chg
    Slide Insurance Holdings, Inc.SLDE$16.37down-5.38%
    Heritage Insurance Holdings, Inc.HRTG$25.65down-3.64%
    Kingsway Financial Services Inc.KFS$10.00down-2.15%
    HCI Group, Inc.HCI$151.55down-1.62%
    Neptune Insurance Holdings Inc.NP$21.83down-1.53%
    * As of March 20, 2026; Source: S&P Global Market Intelligence
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    • Fixing Claims Negotiation (Part 5)
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