Surveys
Allstate, State Farm Top J.D. Power’s 2021 U.S. Small Commercial Insurance Customer Satisfaction Ranking
Allstate scored highest in J.D. Power's annual customer satisfaction ranking for U.S. Small Commercial insurers. The property/casualty insurer landed an 848 out of 1,000 points. State Farm grabbed ...
Small Businesses Aren’t Feeling the Love From Their Carriers: J.D. Power
Small businesses aren't feeling love right now from their property/casualty insurers. Instead, it's neglect. Customer satisfaction for small businesses dropped 15 points in the past two years – 7 ...
Global InsurTech Investment Reaches Record $7.4B for H1 2021: Willis Towers Watson
InsurTech venture investment keeps climbing ever higher, with new records reached for the second quarter as well as the first half of 2021, according to the latest Willis Towers Watson report on the ...
U.S. P/C Net Income Grows to $20B in Q1, but Combined Ratio Worsens: APCIA/ISO Report
U.S. private/casualty insurers saw their net income after taxes jump to $20 billion in the 2021 first quarter, but their combined ratio worsened compared to the same period a year ago, according to a ...
Global Commercial Insurance Price Hikes Moderated Further in Q2: Marsh
Global commercial insurance prices rose 15 percent in the 2021 second quarter, continuing a stunning track record of increases but far from their peak at the end of 2020, according to a new Marsh ...
At $42B, Natural Disaster H1 Insured Losses Reach 10-Year High: Aon
Insured losses from natural disasters hit a 10-year high of $42 billion in the first half of 2021, with the biggest loss related to extreme cold in the United States in February, insurance broker Aon ...
Casualty Proved to Be a Strong Diversifier for Reinsurers: Aon
Casualty is proving its value as a good diversifier for reinsurers, especially given the positive primary rate movement seen in recent years, according to an Aon report. The combination of challenged ...
Cyber Risk Increasingly Threatens Credit Ratings: S&P
Cyber risk is becoming increasingly relevant to insurer credit ratings, according to a new report from S&P Global Ratings. S&P cited the Colonial oil pipeline attack in the U.S. in late ...