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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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Wild Weather Continues Across the U.S. This Weekend
Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
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Study Shows Consumer Willingness to Edit Claim Images
McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims

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The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow
How Modern Is ‘Modern Enough’ for Insurance Applications?
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JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
What Berkshire’s CEO Abel Said About Insurance

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Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

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Surveys

U.S. Drivers Divided Over Speed Cameras: Erie Insurance

Half of U.S. drivers support the use of speed cameras while more than a third oppose them, according to a recent survey commissioned by Erie Insurance. However, many opponents said they would change ...

Employee Mental Health a Top Priority for HR in 2022: WTW Study

Employee mental health is one of the top priorities for human resource teams in 2022, according to a new study from global advisory and broker WTW, which found that nearly all (86 percent) companies ...

USAA, State Farm Earn Top Rankings in Customer Satisfaction: Verint

USAA ranks first in customer satisfaction among the top 15 U.S. property insurers, according to research from customer engagement company Verint. USAA earned its No. 1 spot with a customer ...

‘Cybersecurity Failure’ Identified as Critical Global Threat: WEF Report

"Cybersecurity failure" was identified as a critical short-and-medium-term threat to the world by respondents of the World Economic Forum's Global Risks Perception Survey (GRPS). GRPS respondents ...

P/C Insurers Less Bullish on Telematics: WTW Analytics Survey

Although property/casualty insurance carrier executives and technical professionals remain bullish on the prospect that advanced analytics can enhance growth and bottom-line performance, ...

As Insurance Demand Rises, Premiums Projected to Reach Record Levels: Swiss Re

Strong growth and record premiums are projected for the global insurance industry, as demand for risk protection increases, according to Swiss Re Institute's latest sigma study. The global insurance ...

U.S. Commercial Auto Stymied by Challenges at the Cusp of Profitability: AM Best

U.S. commercial auto insurers may be generating the best underwriting results for the sector in years, but the sector remains unprofitable as a whole as it confronts a number of emerging trends, ...

Reinsurers Increasingly Use Third-Party Capital to Transfer Risks

Reinsurers are increasingly relying on third-party capital to support their retrocession needs, in which they transfer risks they have assumed to other counterparties. According to a report from ...

Business Owners Remain Overconfident About Their Ransomware Risks and Preventative Steps: Embroker

Business owners – even many technology startups - remain vastly overconfident about both their risk for ransomware attacks and insurance they have in place to prevent them, according to a new ...

Cyber Attack Financial Losses Driven by Business Interruption, Recovery Costs: AGCS Report

During the COVID-19 crisis, global cyber attacks skyrocketed in a digital pandemic driven by ransomware, according to a report published by Allianz Global Corporate & Specialty (AGCS). Further, ...
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Latest

  • Wild Weather Continues Across the U.S. This Weekend
  • Study Shows Consumer Willingness to Edit Claim Images
  • McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims
  • Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
  • JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis

Contributors

Daniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for InsurersChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkKate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationLaura BoettcherGender Balance as a Business StrategyLeslie SapienzaReal Customer Connections: What Valentine’s Day Teaches Insurers See Our Contributors

Features

  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Marsh & McLennan Companies, Inc.MRSH$176.48up+3.26%
Trupanion, Inc.TRUP$26.21up+2.74%
Arthur J. Gallagher & Co.AJG$214.82up+2.45%
Hagerty, Inc.HGTY$10.49up+2.44%
Root, Inc.ROOT$45.59up+1.90%
Company Symbol Close 1 Day Chg
Slide Insurance Holdings, Inc.SLDE$16.37down-5.38%
Heritage Insurance Holdings, Inc.HRTG$25.65down-3.64%
Kingsway Financial Services Inc.KFS$10.00down-2.15%
HCI Group, Inc.HCI$151.55down-1.62%
Neptune Insurance Holdings Inc.NP$21.83down-1.53%
* As of March 20, 2026; Source: S&P Global Market Intelligence
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  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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