Surveys
As InsurTechs Make Waves, Consumers Still Trust Traditional Insurers More
InsurTechs are changing the face of insurance, Capgemini and Efma said, announcing results of a consumer survey last month in which nearly one-third of respondent said they now rely on InsurTechs. ...
Survey Says: Millennial Insurance Workers Would Recommend Career to Others
Executives trying to attract more young people to the insurance industry as its workforce ages out can take heart in a new survey that shows millennials employees like what they see. About 82 percent ...
Q3 Commercial Lines Rates a Mixed Bag: MarketScout and IVANS
The MarketScout and IVANS commercial insurance market indexes are revealing a mixed bag in terms of rates for the 2017 third quarter. First, the MarketScout composite rate index for commercial ...
Benefits of Home Tech for Carriers and Customers
Customers' preferences and expectations for interacting with their home insurance provider are shaped by other interactions in their daily lives. Companies like Uber, Netflix and Amazon have changed ...
Cyber Attacks Are Getting Ubiquitous and Expensive for U.S. Businesses: Hartford Steam Boiler
Cyber attacks have gotten so bad that just over half of U.S. businesses have reported one over the past year, and a large majority of those targeted spent substantial money to investigate and ...
Workers Comp in 2016: Record High Premiums, Slower Growth
The workers' compensation industry reported a record high $58.5 billion in direct premiums written in 2016 but year-after-year growth slowed for the first time in five years. Growth deceleration was ...
Less Than Half of Chief Actuaries ‘Fully Satisfied’ With Reserve Accuracy: WTW
Only 48 percent of property/casualty actuaries surveyed by Willis Towers Watson last year said they were fully satisfied with the accuracy and confidence of their reserving, the global advisory, ...
Harvey, Irma Could Threaten Record Homeowner/Rental Insurer Customer Service Scores: J.D. Power
Homeowners and renters are giving record-high customer satisfaction scores to their insurers, but Hurricanes Harvey and Irma could place those numbers in jeopardy as property losses mount, J.D. Power ...