Research
Liberty Mutual Launches Safety Climate Surveys For Commercial Lines Clients
Liberty Mutual Insurance said it will start offering safety climate surveys to its commercial lines customers so they can learn from employees how safe they believe the workplace actually is. The ...
Women Rise in Manager Ranks; Black Managers Fall in Number: EEOC
Women's representation in U.S. management ranks is slowly increasing, while the share of African-American managers has slipped since the last recession, according to a report released last week by ...
How Men and Women Behave on Conference Calls
It's not just your job, it's your gender and age that determine how you behave on conference calls. Women are more polite and prompt, and less pushy, on calls than men, according to a study of more ...
S&P, Fitch Differ on Whether Reinsurance Price Declines Are Moderating
Two of the P/C industry's ratings entities – Fitch and Standard & Poor's – differ as to whether they see a moderation of ongoing reinsurance price declines. Fitch sees the downward trend ...
Report: U.K.’s Professional Indemnity Sector Poised For More Robust Growth
The professional indemnity and directors & officers insurance sector has grown constantly since 2012 and is expected to continue the upward trend until at least 2019, according to the findings of ...
Progressive Insurance Survey: Millennials Want Fulfilling IT Jobs More Than Higher Pay
Progressive Insurance discovered one clue about millennials that could make it easier for carriers to bring them on board in the future: they're looking for fulfillment over money. That's ...
Customers (Excluding Younger Ones) Rate Insurer Phone Service High
First, the good news: Insurance companies beat out jewelry firms, delivery companies and other industries in terms of U.S. customer satisfaction with how they handle phone calls, according to new ...
Auto Insurance Becoming More Affordable
Personal auto insurance has become more affordable over the last three decades for all income groups, according to a new report from the Insurance Research Council (IRC). The average U.S. consumer ...