Data & Research
How Carriers, Agents Can Adapt As Small Commercial Buyers Move Online
About 52 percent of America's small business insurance customers say they are ready to complete their commercial insurance purchasing online without the aid of an agent or broker. That's according to ...
Job Applicants Posting About Alcohol Use On Facebook May Be Good Hires, Study Says
Employers are increasingly using Facebook to screen job applicants and weed out candidates they think have undesirable traits. But a new study from North Carolina State University shows that those ...
Small Commercial Buyers Moving Online: Who Are They? What Do They Want?
According to a recent study by consultant Deloitte, more than half of small businesses (52 percent) are now ready and willing to buy their insurance direct from a carrier over the Internet without an ...
New RAND Center to Study Catastrophe Mitigation, Victim Compensation
The RAND Corp. is launching a new research center that will analyze different approaches to compensating individuals, businesses and others following catastrophes ranging from natural disasters to ...
U.S. Workers Love-Hate Their Smartphones While On Vacation: Harris Poll
More than half of U.S. workers would prefer a root canal than to work during vacation, but they cave in to bosses' demands by using mobile technology on their down time, a new Harris poll showed. ...
21 P/C Insolvencies In 2012: A.M. Best
Rating agency A.M. Best released its annual tally of U.S. property/casualty industry financial impairments yesterday, counting up 21 for 2012—13 less than the 2011 figure of 34. The 2012 count was ...
Big Business Chalks Up More Wins Over Class Actions at Supreme Court
In a series of rulings this year, the U.S. Supreme Court has steered a consistent course against consumers or small businesses that want to bring class action lawsuits against corporate defendants. ...Auto Insurance Customer Satisfaction Drops Due to Rising Rates: J.D. Power
Due to rising insurance prices and some unhappiness with policy offerings, overall customer satisfaction with auto insurance companies is down in 2013 from an all-time high in 2012, but remains ...