Data & Research
Data Points: Attorney Impact on Commercial Auto Losses
Commercial auto insurance loss severity rose about 5 percent per year during the five-year period ending 2019, as the proportion of claims that had attorney involvement increased to nearly 30 ...
Be Literal With Chatbots. Figurative Language Confuses Them
Computer scientists recently examined the performance of dialog systems, such as personal assistants and chatbots designed to interact with humans. The team found that when these systems are ...
Businesses Need to Make Work More Human: Bain & Company
Companies need to rehumanize the way they think about work, says a new report from Bain & Company, which found that 58 percent of workers across 10 major economies feel the pandemic has forced ...
‘Cybersecurity Failure’ Identified as Critical Global Threat: WEF Report
"Cybersecurity failure" was identified as a critical short-and-medium-term threat to the world by respondents of the World Economic Forum's Global Risks Perception Survey (GRPS). GRPS respondents ...
Friendliness, Trust Win Out Over Skill in Teammate Choices
People who are friendly and trustworthy are more likely to be selected for teams than those who are known for just their skill competency and personal reputation, according to new research from ...
How to Keep Older Workers From Leaving During Great Resignation
Experienced older workers will retire eventually, but a new study suggests how employers may persuade some of them to stick around for a few more years. It all comes down to offering a specific type ...
Customers Trust Bots That Seem Human
The helpful person guiding you through your online purchase might not be a person at all. As artificial intelligence and natural language processing advance, we often don't know if we are talking to ...
Lack of Historical Records Not the Reason Atlantic Hurricanes Seem More Frequent — They Really Are
Forecasting how storms may change in the future, it helps to know something about their past. Judging from historical records dating back to the 1850s, hurricanes in the North Atlantic have become ...