Data & Research
Work-From-Home Has Spurred Career Shift Among Blue-Collar Americans
The pandemic shift to working at home has spurred blue-collar Americans—who've largely been left out of that trend—to seek a career change. A new study by the Oliver Wyman Forum found that the ...
U.S. Drivers Divided Over Speed Cameras: Erie Insurance
Half of U.S. drivers support the use of speed cameras while more than a third oppose them, according to a recent survey commissioned by Erie Insurance. However, many opponents said they would change ...
Employee Mental Health a Top Priority for HR in 2022: WTW Study
Employee mental health is one of the top priorities for human resource teams in 2022, according to a new study from global advisory and broker WTW, which found that nearly all (86 percent) companies ...
USAA, State Farm Earn Top Rankings in Customer Satisfaction: Verint
USAA ranks first in customer satisfaction among the top 15 U.S. property insurers, according to research from customer engagement company Verint. USAA earned its No. 1 spot with a customer ...
Data Points: Attorney Impact on Commercial Auto Losses
Commercial auto insurance loss severity rose about 5 percent per year during the five-year period ending 2019, as the proportion of claims that had attorney involvement increased to nearly 30 ...
Be Literal With Chatbots. Figurative Language Confuses Them
Computer scientists recently examined the performance of dialog systems, such as personal assistants and chatbots designed to interact with humans. The team found that when these systems are ...
Businesses Need to Make Work More Human: Bain & Company
Companies need to rehumanize the way they think about work, says a new report from Bain & Company, which found that 58 percent of workers across 10 major economies feel the pandemic has forced ...
‘Cybersecurity Failure’ Identified as Critical Global Threat: WEF Report
"Cybersecurity failure" was identified as a critical short-and-medium-term threat to the world by respondents of the World Economic Forum's Global Risks Perception Survey (GRPS). GRPS respondents ...