CTO / Technology
Deepening Automation and AI in Insurance
Insurers are increasingly under pressure to cut costs and offer better digital services to their customers. While core systems replacement and modernization activities close the gap to a degree, ...
Human Robots: Will They Kill the Financial Services Industry?
We have been publishing a lot of articles about machines learning to think more like humans. But does that mean that we have to make humans behave like robots? The question doesn't seem like a ...
Two Sigma Co-Founder Siegel: Machines Taking Over Human Jobs Worrisome
David Siegel, co-founder of $35 billion quantitative hedge fund Two Sigma, says he's "very worried" that machines could soon cost large swaths of the global workforce their jobs. "Most people in the ...
Positive Online Claims Experiences Can Build Customer Loyalty
In the digital age, going online to shop, pay your bills, and do business is the norm. Internet usage and smartphone ownership have risen sharply in the last few years, especially in advanced ...
Commercial Drone Insurance Coverage Coming from Willis Towers Watson Arm
Willis Towers Watson will team with a commercial drone trade association to offer coverage for the sector designed for both owners and operators of the technology. Dubbed DroneGuard, the insurance ...
Inside Travelers’ New Predictive Model: Targeting Chronic Pain, Opioid Use
In response to rising chronic pain claims, Travelers announced the development of a new patent-pending predictive model designed to identify claims and workers most at risk. The company, which ...
Executives On The Move at AmTrust, Ironshore, Everest Re and More
AmTrust hired a former Validus and ACE executive to serve in a key leadership position. Ironshore is bringing on an ex-Swiss Re executive to be head of surety for its Latin American division. A ...
Wide Automation in Underwriting Helps Personal Lines Insurers Most: Celent
Personal lines insurers are most likely to benefit from wide uses of automation in underwriting, a new report has found. "They are more likely to have a homogenous book of business and a standardized ...