Developing Digital Vision

Growing proficiency in digital will help insurers to engage and compete. Satisfaction (at least according to the Rolling Stones) is a bit elusive. It isn't always easy to find satisfaction in ...

The Drive for Digital

A few weeks ago, German shoppers at supermarket Rewe, in Cologne, began filling their carts and walking out of the store without checking out. Rewe is testing a process pioneered by Trigo, a tech ...

Rethinking Life Insurance and Voluntary Benefits

The complexity of insurance products and processes has plagued the insurance industry since its beginnings. It has consequences for decisions throughout the customer's journey with an insurance ...