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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
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Wild Weather Continues Across the U.S. This Weekend
Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
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Study Shows Consumer Willingness to Edit Claim Images
McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims

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The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow
How Modern Is ‘Modern Enough’ for Insurance Applications?
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JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
AI Claim Assistant Now Taking Auto Damage Claims Calls at Travelers

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Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

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Content from Mark Hollmer

Undaunted by Delta, Carriers and InsurTechs Proceed Cautiously With Hybrid Home/Office Work Plans

Delta may have damaged post-pandemic return-to-office plans for many industries. For insurers, it appears to be a different story. Large numbers of companies in many industries plotted a return to ...

Volatile Cyber Market Struggles to Boost Reinsurance Capacity

The cyber insurance market could benefit greatly from more reinsurance cover but it has been a challenge to attract interest. Part of the reason is because the cyber market is a relatively new one ...

For Now, No Need for a Federal Cyber Reinsurance Backstop: CM Webinar Preview

Business owners need guidance rather than a federal reinsurance backstop to help them navigate an increasingly volatile cyber insurance market, a panel of experts said recently. "I don't think a ...

Root Views Independent Agents as Consistent With Digital Growth Plans

Root is the latest InsurTech to acknowledge that digital insurance won't necessarily take over the industry, because independent agents remain a vital part of the sales and distribution of policies. ...

‘Have Your Computer Talk to My Computer’: Caribou Honig Dissects Embedded Insurance Trends

Embedded insurance is becoming increasingly ubiquitous. But it is important to remember the concept isn't exactly new, nor is it likely to be fleeting, according to an industry expert. "It's ...

Hippo Sees Q2 Loss Increases; Company President McCathron Says Geographic Risk Diversification Is Underway

California-based digital home insurer Hippo disclosed its quarterly earnings on Aug. 16, the first time it has done so as a public company. Hippo reported an $84.5 million net loss during Q2 2021, or ...

Root Grew Q2 Premiums, but Net Losses Soared; Stock Price Drops Nearly 20%

Root continues to make steady traction growing its premium volume, benefiting in part from rate hikes and new initiatives. But the Ohio-based digital auto insurer saw its loss ratio spike in the 2021 ...

IVANS Buys Ask Kodiak to Accelerate Commercial Lines Digital Distribution Efforts

Applied Systems' IVANS division has acquired Ask Kodiak, a Massachusetts-based InsurTech that provides commercial lines market appetite and search capabilities for the independent agency channel. ...

Chubb CEO Greenberg Expects Steadier Commercial Rate Hikes Going Forward

Insurance industry analysts asked for years about when rates in the mainline property/casualty commercial insurance market would harden. Now that they have, Chubb Chairman and CEO Evan Greenberg was ...

Chubb CEO Greenberg: Don’t Ban Ransomware Payments (Except Maybe Cryptocurrency)

How can insurers and society combat ransomware? Chubb Chairman and CEO Evan Greenberg is doubling down against outlawing ransomware payments to address the issue. He appears to make an exception, ...
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Latest

  • Wild Weather Continues Across the U.S. This Weekend
  • Study Shows Consumer Willingness to Edit Claim Images
  • McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims
  • Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
  • JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis

Contributors

Daniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for InsurersLeslie SapienzaReal Customer Connections: What Valentine’s Day Teaches InsurersKate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkLaura BoettcherGender Balance as a Business Strategy See Our Contributors

Features

  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Marsh & McLennan Companies, Inc.MRSH$176.48up+3.26%
Trupanion, Inc.TRUP$26.21up+2.74%
Arthur J. Gallagher & Co.AJG$214.82up+2.45%
Hagerty, Inc.HGTY$10.49up+2.44%
Root, Inc.ROOT$45.59up+1.90%
Company Symbol Close 1 Day Chg
Slide Insurance Holdings, Inc.SLDE$16.37down-5.38%
Heritage Insurance Holdings, Inc.HRTG$25.65down-3.64%
Kingsway Financial Services Inc.KFS$10.00down-2.15%
HCI Group, Inc.HCI$151.55down-1.62%
Neptune Insurance Holdings Inc.NP$21.83down-1.53%
* As of March 20, 2026; Source: S&P Global Market Intelligence
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  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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