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Wild Weather Continues Across the U.S. This Weekend
Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
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Study Shows Consumer Willingness to Edit Claim Images
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JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
What Berkshire’s CEO Abel Said About Insurance

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Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

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Content from Jim Sams

Insurers Could Be Unknowingly Subsidizing Marijuana Grow Houses

While California has a $1.4 billion legal marijuana market, a black market of perhaps equal size is thriving. Some enterprising growers are working on ways to get home insurers to cover their capital ...

Insurers Balk at Defending Sexual Misconduct Claims, Even With Weinstein

While Harvey Weinstein's insurers have reportedly agreed to pay $47 million to settle civil suits against the movie producer, most policyholders should prepare for an epic legal battle just to get ...

Suit Alleging ‘Outrageous Conduct’ by AIG, Coventry Allowed to Proceed

An Alabama appellate court has cleared the way for a lawsuit that alleges outrageous and fraudulent conduct by American International Group and Coventry against a worker who was injured in an ...

States Vary Widely in How They Control Workers Comp Medical Costs

Workers' compensation medical costs vary widely among the states both in terms of price and how often services are used. The differences appear to relate closely to which cost-drivers each state ...

Adjuster’s Comment About ‘Homeys’ Enough to Allow Discrimination Claim to Proceed

A claims adjuster's comments about "homeys" and "you people" when talking to a South Chicago property owner were enough to merit further proceedings on a discrimination claim against State Farm Fire ...

Hospital and Physician Liability Market Hardens Rapidly Due to Mega Claims: Aon

At first blush, it appears all is well within the hospital and physician professional liability market: For claims costing less than $2 million, severity is projected to increase 2% and frequency is ...

As the Private Flood Market Grows, Claims Professionals Will Be Tested

A nudge into the market by carriers offering private flood insurance is becoming more of a shove, which might bring new opportunities for claims adjusters and maybe create a more efficient claims ...

InsurTech Speakers Blaze Trail From Michelin Guides to Smartphones

People who buy gasoline generally don't care for the product or enjoy the experience of pumping gas—they just want to drive. Chris Colborn, chief experience officer for the Lippincott creative ...

Autonomous Vehicles: InsurTech Investors Push for a Front Row Seat

Before manufacturers let autonomous vehicles loose on public roadways, they'll have to show that their driverless cars are a lot better than humans at getting from Point A to Point B without ...

Travelers Must Face Bad Faith Contract Claim After Appeals Court Ruling

Kyle and Marie Stechert say they rushed to buy another car after their vehicle was "totaled" in an accident because their insurance carrier refused to keep paying for their rental vehicle. The new ...
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Latest

  • Wild Weather Continues Across the U.S. This Weekend
  • Study Shows Consumer Willingness to Edit Claim Images
  • McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims
  • Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
  • JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis

Contributors

Kate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationDaniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for InsurersChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkLaura BoettcherGender Balance as a Business StrategyLeslie SapienzaReal Customer Connections: What Valentine’s Day Teaches Insurers See Our Contributors

Features

  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Marsh & McLennan Companies, Inc.MRSH$176.48up+3.26%
Trupanion, Inc.TRUP$26.21up+2.74%
Arthur J. Gallagher & Co.AJG$214.82up+2.45%
Hagerty, Inc.HGTY$10.49up+2.44%
Root, Inc.ROOT$45.59up+1.90%
Company Symbol Close 1 Day Chg
Slide Insurance Holdings, Inc.SLDE$16.37down-5.38%
Heritage Insurance Holdings, Inc.HRTG$25.65down-3.64%
Kingsway Financial Services Inc.KFS$10.00down-2.15%
HCI Group, Inc.HCI$151.55down-1.62%
Neptune Insurance Holdings Inc.NP$21.83down-1.53%
* As of March 20, 2026; Source: S&P Global Market Intelligence
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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
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