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  • Liberty Mutual Done with Fixing, On to Building
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Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
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Study Shows Consumer Willingness to Edit Claim Images
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JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
AI Claim Assistant Now Taking Auto Damage Claims Calls at Travelers

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Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

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Content from Carol A. Williams

Carol Williams is the Chief Executive Officer of Strategic Decision Solutions, a consultancy that has helped numerous P/C insurers address unique challenges to their success. Williams started her career in insurance and risk management with the Florida Office of Insurance Regulation nearly 20 years ago, more recently holding various ERM leadership positions for Citizens Property Insurance Corporation. At Strategic Decision Solutions, she focuses on helping carriers move beyond putting out fires to achieving strategic goals. Reach her at Carol@strategicdecisionsolutions.com.

Transforming Enterprise Risk Management From ‘Have To’ to ‘Want To’

Enterprise risk management (ERM) can be like eating your vegetables or doing homework as a youngster: Most kids didn't particularly enjoy it; they only did it because ...

Electric Vehicles and the New Frontier They Represent for Auto Insurers

Electric vehicles (EVs) and internal combustion engines could not be more different in some respects, but there's one thing they have in common: They both represent a ...

How Carriers Can Meet Strategic Goals During Inflationary Times

At the dawn of the 2020s just over three years ago, no one, including property/casualty executives, thought a pandemic would sweep the globe. The disruptions caused by ...

Going the Distance: How P/C Insurers Can Put Strategic Plans Into Action

I think everyone will agree that planning what direction a company will take for the next few years takes a bit of effort.

After all the ...

What Does an Ideal Strategic Planning Process Look Like?

It's coming up on that time of year when the kids head back to school and summer activities and vacations are winding down. It's time to settle in for the last push to year end. In the life of a ...

How to Move Past ‘Analysis Paralysis’: 5 Steps for Leaders

As an executive and leader of a property/casualty insurance carrier, you are responsible for making consequential decisions that impact policyholders, employees, credit ratings, regulators, investors ...

Stop the Deluge: Why P/C Leaders Should Rethink Project Management

After much deliberation and seemingly endless back-and-forth, strategic goals and objectives for the year are now set. Many company executives already have a good idea of the initiatives they want ...

Carpe Futurum: How to Reorient Your Company’s View of Risk

Never before, or at least never in the modern era, has the world witnessed such an extraordinary level of risk and uncertainty. Although a cursory look at the news confirms this, in-depth surveys ...

How to Achieve Organizational Goals With Scenario Planning

Even if they are never laid out in a formal document, every company is going to have strategic goals. After all, no executive is going to say that they don't want their company to grow or otherwise ...

Taking a Growth Pause: Preparing for Long-Term Success

When you are in the early stages of starting your company, your one focus is to get things rolling. To do that, you prioritize: raising capital, getting your Certificate of Authority, obtaining ...
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Latest

  • Wild Weather Continues Across the U.S. This Weekend
  • Study Shows Consumer Willingness to Edit Claim Images
  • McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims
  • Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
  • JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis

Contributors

Laura BoettcherGender Balance as a Business StrategyDaniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for InsurersGary McGeddyLessons From 25 Years Leading Accident & Health at Crum & ForsterLeslie SapienzaReal Customer Connections: What Valentine’s Day Teaches InsurersChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkKate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims Negotiation See Our Contributors

Features

  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
The Progressive CorporationPGR$202.68up+0.75%
Enact Holdings, Inc.ACT$40.64up+0.54%
NI Holdings, Inc.NODK$13.02up+0.46%
Safety Insurance Group, Inc.SAFT$72.40up+0.46%
Root, Inc.ROOT$44.74up+0.34%
Company Symbol Close 1 Day Chg
TWFG, Inc.TWFG$18.22down-6.37%
Goosehead Insurance, Inc.GSHD$42.21down-6.20%
Kinsale Capital Group, Inc.KNSL$326.72down-6.20%
James River Group Holdings, Inc.JRVR$6.06down-5.46%
Kingsway Financial Services Inc.KFS$10.22down-4.84%
* As of March 19, 2026; Source: S&P Global Market Intelligence
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