Viewpoints
Making Connections
"All Black folks have a drawer." The comment may have gone unnoticed at an insurance gathering last year, when Sylvia Alston, managing partner of Momentum Risk Partners, tossed it out quietly as she ...
Who Do You Trust? When Behavioral Science Fails
Late last week, I was reviewing my Twitter feed and came across a tweet that made no sense to me. While it's a common occurrence for me to be baffled by Twitter exchanges, this particular tweet ...
Is a Safer World Possible?
Back in 2011, the publishing company I used to work for hired a new editor. He was the recipient of multiple awards for outstanding journalism, but insurance was a totally new gig for him. As a ...
Amazon and Agents: How Did Leaders Read The Tea Leaves?
Back in 2017, Next Insurance CEO Guy Goldstein wasn't envisioning that his InsurTech would launch a portal of insurance agents just two years later. When Carrier Management asked Goldstein, eight ...
How Strategy Follows Technology
Any business in any industry is subject to the limitations of the technology available to bring products and services to consumers. The most sophisticated businesses are those that find the most ...
Insurance Withdrawal Puts Sports and Festival Events at Risk
While there was debate about the wisdom of the Tokyo Olympics proceeding as scheduled given the current health conditions, the insurance industry dodged a bullet with the go-ahead. According to ...
Glimmers of Hope in the Insurer Software Market
In contrast to their direct-to-consumer counterparts, startups developing software for insurance companies have commanded lower valuations and fewer headlines. While some are doing great work in ...
How Humility Can Fuel Successful Insurance Innovation
Having studied dozens of legacy and startup insurers to see how the insurance industry can innovate and evolve, I have seen many different technologies, solutions, strategies and tactics be employed. ...