External Perspective
CEOs: Do Your Job
I read with interest United Airlines CEO Oscar Munoz's mea culpa—an open letter to the public—regarding the passenger being injured and dragged off a plane in April. It was splendid prose. Don't ...
Clarity is Key to Sustainable Positive Culture, Strong Leadership
Everywhere we turn lately, there seems to be a new corporate crisis in the headlines. Some of the largest, most visible and successful companies are being forced to publicly apologize—while ...
ProPublica, Consumer Reports Respond to Criticism of Report on Auto Insurance Prices in Minority Areas
ProPublica and Consumer Reports have issued a response to the opinion column by Insurance Information Institute's James Lynch criticizing their report, Minority Neighborhoods Pay Higher Car Insurance ...
Washington Outlook: PCI’s Agenda for 2017
A new administration and a new Congress present both challenges and opportunities for home, auto and business insurers as they work to promote a private and competitive marketplace—that best serves ...
The Risk Associated With Manmade Earthquakes
In recent years, earthquake rates in regions of the historically seismically quiet central and eastern U.S. have risen at a remarkable pace. According to the latest research and scientific consensus, ...
Insurers Can be Too Risky But Not Too Big: NAIC President
Although the Financial Stability Oversight Council created by Dodd–Frank Wall Street Reform and Consumer Protection Act could serve an incredibly useful purpose, FSOC's activities so far have been ...
CFA’s Hunter Reacts in Actuarial Battle: Allstate’s Plan Is Price Optimization
Carrier Management recently published an article in three parts by James Lynch, chief actuary and vice president of Research and Information Services at the Insurance Information Institute, based ...
Commercial Underwriting: From Strategy to Execution
Leading middle-market insurers are re-examining their underwriting function along four key dimensions. The output from these re-examinations include a variety of actions to enable sustainable ...