Technology & Analytics
Technology Trends Unpacked at Big ‘I’ InsurTech Summit
A new event recently brought InsurTech experts together to explore trends and share tips. On Jan. 20, industry groundbreakers, forward-thinking agents and other digital thought leaders in the ...
Customer Satisfaction With Digital Claims Declines Again: J.D. Power
Customer satisfaction with insurers' digital claims systems declined for the second consecutive year, according to a J.D. Power survey of auto and home policyholders. Mark Garrett, director of P/C ...
CEO Predictions: How AI Can Transform Insureds’ Lives in 2023
Artificial intelligence (AI) has been a popular topic of year-end prediction articles in recent years. Looking ahead to 2023, I offer a viewpoint that goes beyond the marketing buzz with my forecasts ...
Florida’s Homeowners Crisis Requires Insurance Stability, Legislative Reform and Smart Technology
Even before Hurricane Ian, Florida's home insurance market was hobbled by fraudulent claims, pricey lawsuits and financial mismanagement by some insurance firms. Floridians pay the highest annual ...
Avoiding the Black Box: How to Apply Machine Learning to Actuarial Pricing
Applying machine learning to pricing and actuarial workflows is becoming easier due to advances in technology and increasingly accessible platforms. These complex algorithms will not replace business ...
Planck: Mining Data Gold for Small Commercial Insurers
Elad Tsur, the co-founder and chief executive officer of Planck, takes his inspiration to answer a question about the future of commercial insurance underwriting from the movie "Minority Report." ...
100% Digitized: Coterie Insurance Underwriters Create Their Digital Clones
InsurTech Coterie Insurance is on a mission to bring speed, simplicity and service to small business insurance—and it's accomplishing that with a 100 percent digital underwriting process. Does that ...
Unlocking the Value of Intelligent Automation for Actuarial Ratemaking
Back in the day doesn't mean what it used to. In most cases, that phrase refers to a time many years ago. But with the world changing as quickly as it is, back in the day can refer to just a few ...