Technology & Analytics
Next Gen Service: What Agents Want From Their Carrier Partners
At a recent industry event, the Duck Creek Formation conference in March, insurance agency representatives, including Most Insurance Agency Principal Craig Most, shared their thoughts about what ...
Amazon Keeps Growing, and So Does Its Cache of Data on You
From what you buy online, to how you remember tasks, to when you monitor your doorstep, Amazon is seemingly everywhere. And it appears the company doesn't want to halt its reach anytime soon. In ...
30 Years Ago Andrew Upended Florida, But Current Legal Storm May Be Worse
Thirty years ago Hurricane Andrew, the strongest storm to make U.S. landfall in more than two decades, gouged its way across south Florida, destroying more than 25,000 homes, by some estimates, and ...
How Insurers Can Retain Skilled IT Talent With Workload Automation and Orchestration
Insurance companies faced a growing labor shortage before the pandemic, but now the challenge of hiring and retaining skilled workers is even more significant. In late 2021, millions of Americans ...
Amazon and Netflix: Role Models for Insurers? Really?
Technology is a useful servant but a dangerous master. —Christian Lous Lange It is far too easy for people, including those who should know better—such as insurance industry professionals, ...
How Insurers Can ‘Leapfrog the Competition’ With the Use of AI and Machine Learning
The use of artificial intelligence technology is accelerating in the insurance industry both on the claims and underwriting fronts, according to Stan Smith, founder and CEO of GradientAI, and ...
How Should Insurers Be Thinking About Digital Privacy Post-Roe v. Wade?
The U.S. Supreme Court's June overturning of the 1973 Roe v. Wade decision protecting women's constitutional right to an abortion has brought with it reports of growing digital privacy concerns. Most ...
Your Tech Stack’s Missing Piece: Intelligent Decisioning
The insurance industry has faced a multitude of changes in the last few years, including a fast-changing workforce landscape because of trends like The Great Resignation that result in high turnover ...