Technology & Analytics
Amazon and Netflix: Role Models for Insurers? Really?
Technology is a useful servant but a dangerous master. —Christian Lous Lange It is far too easy for people, including those who should know better—such as insurance industry professionals, ...
How Insurers Can ‘Leapfrog the Competition’ With the Use of AI and Machine Learning
The use of artificial intelligence technology is accelerating in the insurance industry both on the claims and underwriting fronts, according to Stan Smith, founder and CEO of GradientAI, and ...
How Should Insurers Be Thinking About Digital Privacy Post-Roe v. Wade?
The U.S. Supreme Court's June overturning of the 1973 Roe v. Wade decision protecting women's constitutional right to an abortion has brought with it reports of growing digital privacy concerns. Most ...
Your Tech Stack’s Missing Piece: Intelligent Decisioning
The insurance industry has faced a multitude of changes in the last few years, including a fast-changing workforce landscape because of trends like The Great Resignation that result in high turnover ...
Viewpoint: Regulatory Interest in Big Data, AI More Than a Carrier Problem
The California Insurance Commissioner and the California Department of Insurance (CDI) recently issued a bulletin regarding industry bias and discrimination. The bulletin acknowledged allegations of ...
‘Cryptojacking’ Attacks on Financial Firms Surged in First Half
Hackers are increasingly targeting financial firms such as banks and trading houses with attacks designed to use their computer systems to mine cryptocurrencies, according to cybersecurity firm ...
Digital Transformation and the Digital Divide in Insurance
The term "digital divide" was coined in the mid-1990's by consumer groups who were concerned that the growth and spread of the Internet would lead to those who had access to the Internet, and those ...
Claims Management Video Solutions: An Interlude of Immediacy
It's a video streaming world. Video is a natural technology for insurers to offer customers and claimants. Various anthropological sources of our species state that our human brain is hard-wired to ...