Technology & Analytics
Executive Viewpoint: Is Insurance the Hero AI Needs?
I founded Monitaur in 2019 to enable confidence and trust in AI through governance and assurance. With my partners, the company was founded with the belief that by enabling governance, we could ...
ChatGPT and Beyond: How Insurers Are Using AI
If you ask Rachel Alt-Simmons, head of global claims innovation and optimization at AXA XL, what she is most enthusiastic about when she contemplates the world of AI, she'll happily describe the ...
Navigating the AI Frontier: A How-To Guide for P/C Insurers
"In the midst of chaos, there is also opportunity." — Sun Tzu
We are living in an epoch of profound transformation and paradox, ...
Is AI Risk Insurance the Next Cyber for Insurers?
The rising enthusiasm around generative AI and the prospective increase in AI adoption are opening up intriguing opportunities for insurers to underwrite AI risks. However, before they delve into the ...
How to Be Strategy-Focused: The Balanced Scorecard Explained
While a transformation is a daunting task for any carrier, American Modern used a tool known as Kaplan and Norton's Balanced Scorecard and Strategy to map out the way ...
Verisk, CCC Partner to Thwart Auto Insurance Fraud
Earlier this month, CCC Intelligent Solutions Inc. and Verisk Analytics Inc. announced a strategic alliance leveraging their technologies to enhance claims analytics. Their first project is the ...
How Much Should Insurers Trust AI Chatbots?
Whether it's underwriting, claims or customer service, it seems that artificial intelligence is top of mind for the insurance industry right now. William Bennett, partner at law firm Saxe, ...
AI Can Be a ‘Virtual Assistant’ for Claims Adjusters
Claims adjusting resonated with Gia Sawko. Throughout her 30-year insurance career, she's viewed adjusters as people who make others whole again. While working as the managing director of global ...
Executive Viewpoint: Realizing the Benefits of Predictive Models, AI for Cat Claims
Being a claims professional in today's world is much more complex compared to the past 10 years — or even just five.
The insurance ...