Technology & Analytics
Artificial Intelligence Is Rewriting the Rules for Commercial Lines
Commercial lines insurance is changing—not with loud announcements or flashy tech demos, but through quiet, meaningful shifts in how work gets done.
Demystifying the Data Landscape: Lake, Warehouse and Lakehouse Explained
The race to apply AI in P/C insurance often hits a wall, not because of algorithms but because of confusion over data foundations. "Data Lake," "Data Warehouse" and "Data ...
AI in Property/Casualty Insurance: Why Trusted Data Is the Missing Link
Artificial intelligence (AI) is moving rapidly from experimentation to execution in the property/casualty insurance industry. From AI-driven claims estimation to ...
Viewpoint: Agentic AI Is Coming to Insurance Industry – Much Faster Than You Think
There has been much discussion in the insurance industry about artificial intelligence (AI) and how it can take on mundane, laborious tasks and complete them in a fraction of the time it would take a ...
The Future of Knowledge in Insurance: From Training to AI-Powered Productivity
Like many legacy sectors, the insurance industry has long relied on structured courses and compliance modules to onboard and train new employees. Such an approach ...
Why Insurance Telematics Integrations Fail
Almost 90 percent of commercial fleets use telematics systems. Yet commercial auto insurance has posted combined ratios above 100 in 12 of the last 13 years.
In recent years, the debate around artificial intelligence has shifted from speculation about future capabilities to urgent conversations about real-world impact. At software maker ServiceNow Inc., learning and development executive Jayney Howson leads a small team responsible for getting 28,000 employees trained on artificial ... Risk models aren't just actuarial artifacts anymore; they're strategic assets. Or at least, they should be, and the use of AI is accelerating the opportunities. 
Artificial Intelligence on Trial: What Recent Lawsuits Reveal About Casualty Exposure
When Employee AI Adoption Stalls Out, Workplace Influencers Get Called In
Are Your Risk Prediction Models at Risk of Falling Asleep at the Wheel?