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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis
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JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
New FAA Protocol Addresses Helicopter, Plane Safety at Airports

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The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow
How Modern Is ‘Modern Enough’ for Insurance Applications?
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U.S. Home Insurance Prices Set to Keep Rising With Severe Weather
Iran War Potentially Raises Exposures for Terrorism, Political Violence Underwriters
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
AI Claim Assistant Now Taking Auto Damage Claims Calls at Travelers

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Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

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Small Businesses Still Use Agents, But Online Insurance Buyers More Satisfied

Two-thirds of small businesses use insurance agents to buy insurance for their enterprises, but those buying insurance online report higher satisfaction with the buying process, according to a new ...

Memo to Brokers: Stick With Loyal Insurers/MGAs; Price Isn’t the Only Differentiator

Instead of oscillating between extreme hard and soft markets, the insurance industry needs to promote a more sustainable business model that will help control the insurance cycle, according to an ...

3 Myths About Online Customer Acquisition Held by Independent Agency Carriers

Even as consumers continue to navigate toward online shopping channels, many independent agent carriers have hesitated to invest heavily in online customer acquisition. While digital performance ...

‘Essential’ MGAs, Other DUAEs Face Inflation, Staffing Pressures: AM Best

Taking a deep dive into the world of managing general agents and other delegated underwriting authority enterprises, AM Best reports that premiums generated by DUAEs are climbing, and interest in MGA ...

Why Direct Carriers Do Better During Inflationary Periods

We've entered an inflationary environment, and a significant one at that. The Consumer Price Index (CPI), which has been slowly inching upward since May 2020, increased 0.9 percent from September to ...

AM Best Answers Questions as DUAE; MGA Assessments Go Live

It is not a credit rating. It will not impact an insurer's financial strength rating. Those were two of the answers that AM Best analysts delivered yesterday in various presentations about the rating ...
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Latest

  • JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis
  • New FAA Protocol Addresses Helicopter, Plane Safety at Airports
  • U.S. Auto Safety Agency Deepens Probe into Tesla’s Self-Driving Technology
  • Questions Surround California DMV’s Lack of Reckless Driver Investigations
  • U.S. Home Insurance Prices Set to Keep Rising With Severe Weather

Contributors

Daniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for InsurersLeslie SapienzaReal Customer Connections: What Valentine’s Day Teaches InsurersKate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationLaura BoettcherGender Balance as a Business StrategyChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkGary McGeddyLessons From 25 Years Leading Accident & Health at Crum & Forster See Our Contributors

Features

  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
The Progressive CorporationPGR$202.68up+0.75%
Enact Holdings, Inc.ACT$40.64up+0.54%
NI Holdings, Inc.NODK$13.02up+0.46%
Safety Insurance Group, Inc.SAFT$72.40up+0.46%
Root, Inc.ROOT$44.74up+0.34%
Company Symbol Close 1 Day Chg
TWFG, Inc.TWFG$18.22down-6.37%
Goosehead Insurance, Inc.GSHD$42.21down-6.20%
Kinsale Capital Group, Inc.KNSL$326.72down-6.20%
James River Group Holdings, Inc.JRVR$6.06down-5.46%
Kingsway Financial Services Inc.KFS$10.22down-4.84%
* As of March 19, 2026; Source: S&P Global Market Intelligence
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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
  • 20,000 AI Users at Travelers

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