Features
Ideas, Innovation and Mentorship Mix at Global Insurance Accelerator
Iowa, and Des Moines in particular, in the 1980s fostered a business climate that enabled insurance and financial institutions to prosper. Today, the focus is on creating an environment that supports ...
Anyone Can Create a Strategy; Holding It Is the Most Important Part
Insurance leaders trying to learn the secrets behind successful business strategy should consider a classic lesson from TV's "Seinfeld." To reword slightly, "See, you know how to create the strategy, ...
If the Insurance Industry Were Netflix, Amazon or Apple
Like Netflix, Amazon and Apple, property/casualty insurers have been using analytics to understand their customers, but the similarity probably ends there for most insurers, one carrier analytics ...
Opinion: The Rising Tide of Digital Distribution and What It Means for P/C Insurers
The insurance industry is at a crossroads in its digital distribution transformation. When shopping for insurance, consumers increasingly look to carriers that can offer new channels of engagement, ...
How to Use Big Data to Prevent Claims Instead of Paying Them
With policyholders carrying barometers disguised as smartphones in their pockets every day and telematics devices capturing car locations, insurers and their customers stand to gain big benefits from ...
Five Actions Auto Insurers Should Take to Thrive in the Autonomous Tech Boom
We are in the golden age of autonomous technology, with new car models rolling off the assembly line daily with state-of-the-art crash avoidance features. Innovations such as parallel-park assist, ...
Responsive Natural Language Technology Promises Better Customer Experience
Natural language technology may offer one way for property insurance carriers to change a disappointing trend revealed in a recent customer survey about insurer claims service, some experts believe. ...
CIO: Commitment to Employee Engagement Platform Paying Off for GuideOne
As the new chief information officer and senior vice president in charge of business transformation at Des Moines, Iowa-based property/casualty carrier GuideOne Insurance, Doug Cretsinger faced some ...