Taking Back Negotiation: Why Claim Professionals Must Lead the Next Chapter
In the rapidly shifting landscape of property/casualty insurance claims, negotiation stands at the pivotal moment for improved settlement outcomes, client satisfaction, ...
Features
New Book Proposes Four-Prong Legal Strategy to Negate Nuclear Verdicts
Leaders at one of the largest national insurance defense firms believe they have identified the causes of nuclear verdicts—and developed a comprehensive litigation strategy that negates them. A new ...
Why Progressive’s Customer Scores Lag State Farm, GEICO: J.D. Power
When it comes to personal auto insurance, Progressive has been outpacing GEICO and State Farm in terms of growth and posting better loss ratios for years. But customer satisfaction scores are another ...
Don’t Get Burned: A Smart Approach to Choosing an InsurTech Partner
Walking the expo floor at an InsurTech conference can feel overwhelming. With over 100 vendors touting AI-powered automation for underwriting, service or claims, it's ...
Viewpoint: Rising False Advertising Claims Reveal Likely Coverage Gap
The steady rise in false advertising claims against consumer-facing companies has exposed a likely insurance protection gap. The drivers of these legal actions are many and varied and include ...
Regulatory Compliance Achievable for ‘Good AI’: Insurance Lawyer
Artificial intelligence is evolving at a rapid speed, and insurers are finding themselves in the driver's seat of this transformation, according to experts who spoke during Carrier Management's 2025 ...
Death of Pilots and MGA Burn: Execs Offer InsurTech Partnership Basics
Cultural fit, strategic alignment and systems compatibility are among the ingredients of successful carrier-InsurTech partnerships, according to a group of executives who spoke at a recent webinar ...
Validating Mental Health Claims in Today’s Workforce
In recent years, there has been a surge in mental health awareness across the workers compensation landscape. These claims have become a higher priority for insurers with ...
Experts Explain How Agentic AI Is Changing the Way the Collision Industry Functions
The automotive collision industry, like so many other industries, is already tapping into the power and efficiencies of artificial intelligence, but as agentic AI ...
