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Improve Retention and Increase Conversion by Getting the Most Out of Credit Data
In an era when insurers are increasingly reliant on data to automate underwriting and segment risk, lower new business application conversion has put pressure on company expense ratios. This is due ...
Five Leadership Lessons From an Insurance Industry VP
Over the course of my career, I've been fortunate—or purpose-driven enough—to have worked for companies that value leadership. One of my early jobs was with a wildly successful software company ...
Why Insurers Need to Offer Customers Self-Service Options
Today's smartphones are more powerful than the computer that once dealt a world-champion chess player his first loss. But when it comes to using the power of mobile to enhance the customer ...
Hippo Insurance’s CEO Looks Back on ‘A Banner Year’
Hippo Insurance was founded in 2015, started selling homeowners insurance policies online in 2017, and in October 2018, during its first policy year, faced one of the worst wildfire seasons in ...
Agile or Waterfall: Which Deployment Makes the Most Sense for Insurance Carriers?
The insurance industry is in the midst of a complete technological transformation, and fierce market competition is increasingly driving the importance of getting IT initiatives to market as fast as ...
InsurTech Will Revolutionize Inland Marine by Cutting Costs for Customers, Carriers
InsurTech advances will soon drive down unacceptably high expense ratios in the inland marine sector, making it possible to insure even hard-to-place small or one-off inland marine risks at the best ...
Seeking Profitable Connections Through Vehicle Telematics
Has the adoption of interconnected vehicle telematics reached a tipping point? After some initial hesitation regarding the cost and capabilities of new technologies, by 2016 about 44 percent of ...
The Future Path Forward: What About Marijuana?
After experts speaking at the Casualty Actuarial Society meeting in November suggested that a future path forward for workers comp insurers to help stem the tide of opioid addiction is to pay for ...