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Top 5 Imperatives for Insurers in 2019
Strict regulations, fierce competition, new technologies and ever-increasing customer expectations are transforming the very nature of the insurance business. An industry that focuses on managing ...
How to Make It Personal: Online Sales in Insurance
Insurers are realizing the increasing need for a more impactful and tailored approach to their online sales process. A brochure-website doesn't cut it anymore, as customers are expecting to encounter ...
Tips for Partnering—or Competing—With InsurTech Startups
Interest and investment in InsurTech startups continue to increase. The sector has seen record levels of funding, and many of these companies are beginning to scale and expand. It remains to be seen ...
Building Communication Skills: Lessons From Great Leaders
What do Warren Buffett, Barack Obama, Bill Gates and Elon Musk have in common? Aside from being successful and world-renowned, they share a passion for lifelong learning and a skill in effective ...
Understanding Innovators: How to Motivate New Product Development and ‘Explosive Growth’
The former head of a global life reinsurer's innovation studio has worked in locations as far apart as Singapore and Toronto. But if you want to hear what impresses him these days, steer the ...
Executive Viewpoints: Getting the Most From a Mentor
When QBE North America Chief Operating Officer Daniel Franzetti reached out to an executive for some advice early in his career, he didn't get what he expected. In fact, the would-be mentor's ...
Phase Two of Insurance Innovation: Exploring ‘How-To’ Questions
When Celent's Michael Fitzgerald started asking carrier executives how important innovation was to their business strategies back in 2013, 30-40 percent would say it was "somewhat important" rather ...