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Developing Empathic Concern
One of the hallmarks of emotionally intelligent leaders is the degree of empathy they display with team members, according to psychologist and EI expert Daniel Goleman, who also says there are three ...
Blockchain—What’s It All About
Blockchain is having a profound impact on the way business is being conducted. And while we are only at the beginning of some of the most significant transformation, the long-term changes that ...
Reinsurers Maintain Upward Pricing Momentum—But Will It Last?
Positive pricing momentum—it's the favorite phrase of many reinsurers, who are hoping that the momentum they've seen in 2019 will continue during the coming January renewals and beyond. The ...
Carrier Technology Shopping Lists
If this were the Christmas holiday season for insurance carriers, machine learning, big data, analytics and security would be high on their shopping lists. Insurer IT spending is growing for 2020, ...
The Times They Are A-Changin’: How the Rise of Autonomous Vehicles Will Impact Insurers
As insurers and investors alike get excited about new growth opportunities like cyber insurance and new parametric products, it's easy to forget about the technologies and cultural trends that will ...
The Aftershocks of the Guy Carpenter-JLT Re Alignment
Now that the dust has settled following the historic merger of giant broker Marsh and Jardine Lloyd Thompson, the transaction's impact on the two firms' reinsurance broking units, Guy Carpenter and ...
Customer Focus Is Key Ingredient for Future InsurTech Users
In her 1969 hit song "Both Sides Now," singer-songwriter Joni Mitchell looked at clouds and other metaphors of life both optimistically and pessimistically—and she felt uncertain about the future. ...
A Trailblazer in the Lloyd’s Marketplace Looks Back and Ahead
It took enormous courage to walk into Lloyd's for the first time and into the underwriting room—also known as "The Room." I was a very junior broker with absolutely no experience, tasked with ...