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Insurance’s Wildfire Crisis: Three Keys for Rethinking Risk, Response
A year after the Marshall Fire devastated suburban Colorado in the dead of winter, property/casualty insurers worldwide are grappling with the new realities of wildfire risk. They'll need a ...
How Did You Make Them Feel?
Maya Angelou, the renowned poet, author and civil rights activist, understood the power of emotions and the lasting impact they can have on individuals. In her quote, "People will forget what you ...
Five Lessons for Carriers to Launch Innovative Insurance Products
The insurance industry faces myriad challenges, ranging from a rapidly evolving technology landscape, to minimizing ongoing product maintenance costs, to adapting to changing consumer behaviors and ...
How to Accelerate Hurricane Response With Proactive Claims Management
With global floods, heat waves, drought, wildfires and tornadoes, Summer 2022 was one for the record books. And there was no reprieve in the months that followed. The hurricane season packed a ...
Realtor, Auto Dealer Partnerships Offer New Revenue Streams to P/C Insurers
In today's economic conditions, carriers are faced with volatility, uncertainty and transformation at a fast-moving pace. In order to survive these conditions, companies must be able to adapt to what ...
Is the Broken Florida Homeowners Insurance Market Finally Fixed?
Between 2017 and 2022, 11 property and casualty insurers writing mainly homeowners insurance in Florida, where they were domiciled, were declared insolvent and placed in liquidation. This does not ...
How Long Will Your Moat Protect You? Understanding Business Models and Moat Mortality
Insurance companies, like all companies regardless of industry, should have several management capabilities: a strategy to differentiate themselves in the marketplace, a business model to enable the ...
CEO Predictions: How AI Can Transform Insureds’ Lives in 2023
Artificial intelligence (AI) has been a popular topic of year-end prediction articles in recent years. Looking ahead to 2023, I offer a viewpoint that goes beyond the marketing buzz with my forecasts ...