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What’s Next at American Modern: Conquering Yellowstone
"We don't call it 'digital transformation' because we haunted the organization with 'business transformation.' We needed to find a better word," American Modern CEO Andreas Kleiner says, explaining ...
CEO Insights: Lessons Learned From a Business Transformation
Collapsing seven legacy technology systems into a single, integrated one while also winnowing 3,000 specialty insurance products down to 600 isn't easy. Particularly when the changes impact some ...
COO Tip: Ditch the Weekly Status Meeting; Let’s Get It Done
These days, operations executives in the insurance industry can easily get consumed with all things tech—and with the quest to introduce operating efficiencies by putting the right technology in ...
How 1,000 Owners Keep RLI’s Underwriting Profit Record Going
The underwriting expense ratio at RLI Corp. settles in at about 40 percent year in and year out, yet RLI's overall combined ratio is regularly among the best in the industry. Coming in at 86.8 in ...
Repricing Is Not Reunderwriting
A rising tide carries all boats. That rings true currently in commercial insurance. Carriers have broadly brushed aside concerns about geopolitics, inflation and natural catastrophes and reported ...
Social Inflation Hits Insurers, Not Economies
You know things are bad when the term "nuclear" is deemed inadequate to describe the rise in legal verdicts against corporations. "Thermonuclear" is the new term coined by the public relations and ...
The Role of the Fractional Executive in the Insurance Industry
In a relatively short time, the gig economy has revolutionized the way we live and work. Ridesharing apps like Uber and Lyft changed the way we get around. Delivery services like DoorDash, GrubHub ...
Electric Vehicles and the New Frontier They Represent for Auto Insurers
Electric vehicles (EVs) and internal combustion engines could not be more different in some respects, but there's one thing they have in common: They both represent a transformational shift in how ...