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Building Trusted Insurance Brands: Less ‘Gotcha’ at Farmers
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What We Know About the Door Handles That Triggered China’s Record Auto Recall
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Pritzker Signs Bills Giving Insurance Department Power to Overturn Rate Changes
Can Reinsurers Maintain Underwriting Discipline or Will ‘Irrational’ Competition Return?
The $400,000 Chief of Staff Is the CEO’s Secret Weapon in the AI Age
One Battle After Another: What TPLF Victory in North Carolina Means
Will AI Be the End of Insurance Agents?
What I Wish I Knew While Leading Insurance Carriers

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Exiting California’s FAIR Plan
Examining Trust: It’s Not All About the Lawyers
Redesigning Insurance Processes for Agentic AI: Governance From the Start
When the Offshore Model Outgrows Its Own Logic

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The Great Revival: The Return of Bad Faith Litigation in the United States (Part II)

The first part of this article discussed the history of bad faith and how, after a time, it became limited by courts under the reasonable basis or fairly debatable standard. Now, some recent cases ...

The Great Revival: The Return of Bad Faith Litigation in the United States (Part 1)

Since the late 1960s and early 1970s, the United States has seen the growth of direct actions against insurance companies in what have colloquially been termed "bad faith" actions. These actions have ...

Change Champions: How to Build Innovation Into an Insurance Company Culture

An innovation culture is no longer a nice to have; it's a must have. Innovation is the future. It is a key differentiator in our ability to compete in quickly evolving markets, and it's why we are ...

Johnson & Johnson and Talc: What Comes Next and Why It Matters to Insurers

Johnson & Johnson is having increasing legal troubles with talc, a trend that has potential implications for the property/casualty insurance industry. That's because a number of juries have ruled ...

The Role a CEO Should Play in Carrier-Agency Relationships

Years ago during a particularly challenging time for Arbella, the trust we had built with our independent agents was severely tested. On the advice of Arbella's vice chairman and my long-time mentor, ...

New Uniform, Same Team Culture: Allied World Post-Fairfax Deal

Lou Iglesias took on a bigger role at Allied World late in the second quarter, moving from president of North American operations to CEO of Global Insurance. In an interview with Carrier Management a ...

U.S. Flood Risk Remains Poorly Understood, Plus 4 Other Lessons From Hurricanes Harvey and Irma

US flood risk is firmly under the spotlight as re/insurers, businesses and public officials come to terms with the devastating impact of hurricanes Harvey and Irma. The re/insurance industry will be ...

Moving Past ‘Boring’: How P/C Carriers Can Foster a Silicon Valley-Inspired Culture

Experienced leaders will tell you that their most important asset is their people. "Good to Great" author Jim Collins said, "Great vision without great people is irrelevant." The question then ...

What Harvey and Irma Say About the Accuracy of Catastrophe Models

Four hours after Hurricane Andrew made landfall near Homestead, Fla. in 1992, catastrophe modeler AIR issued a statement that the insured losses could exceed $13 billion in Florida. Actual losses ...

‘Trust Falls’ Don’t Work: Understanding the Real Building Blocks of Corporate Culture

A common myth around corporate and HR circles is that team building activities and similar approaches like "trust falls" and other artificial (and often meaningless) contests pitting co-workers ...
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Research & Whitepapers

Latest

  • The Latest Launches from ZestyAI, Verisk
  • First Half U.S. P/C Industry Underwriting Gain Jumps to $31.7B
  • Guy Carpenter Rebranded as Marsh Re
  • Root Cites Legal Reforms for 15% Florida Auto Insurance Rate Reduction
  • UN Reports Supersized’ El NiƱo May Become Strongest Ever Recorded
  • California Lawmakers’ Skip Vote on Wildfire Victims’ Compensation Bill
  • AIG Executive Chair and Former CEO Zaffino Set to Exit for Palantir
  • Building Trusted Insurance Brands: Less ‘Gotcha’ at Farmers

Contributors

Kim GarlandWhat I Wish I Knew While Leading Insurance CarriersSteve EllisHow Leading Voices Can Help Claims Organizations Leap AheadThomas ErdmanThe Impact of Subsidization on Commercial Auto Telematics ProgramsMatt Cullina, TransUnionRaised on Breaches, Digital Natives Think Differently About Cyber RiskBrandon TobmanWhy Multifamily Owners’ Safety Investments Aren’t Showing Up in Their PremiumsBen RoseWho Gets Credit for Successful Renewal During Soft Re Market? See Our Contributors

Features

  • Building Trusted Insurance Brands: Less ‘Gotcha’ at Farmers

  • Another Perspective: Shaking Hands and Teaching Trust at Reinsurance Broker Holborn

  • Exiting California’s FAIR Plan

  • Examining Trust: It’s Not All About the Lawyers

  • Balancing Technology and Human Touch in the Hiring Process

  • Redesigning Insurance Processes for Agentic AI: Governance From the Start

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Presurance Holdings, Inc.PRHI$7.55up+17.05%
Lemonade, Inc.LMND$55.08up+3.65%
James River Group Holdings, Inc.JRVR$4.19up+3.20%
Skyward Specialty Insurance Group, Inc.SKWD$58.09up+3.14%
Mercury General CorporationMCY$106.05up+3.05%
Company Symbol Close 1 Day Chg
TWFG, Inc.TWFG$29.28down-2.61%
Goosehead Insurance, Inc.GSHD$67.08down-2.50%
NI Holdings, Inc.NODK$15.33down-0.07%
Bowhead Specialty Holdings Inc.BOW$33.64down-0.03%
Safety Insurance Group, Inc.SAFT$103.10down-0.02%
* As of September 3, 2026; Source: S&P Global Market Intelligence
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