Members Only Content
Data Analytics: The ‘Buy vs. Build’ Question
Insurers have long wrestled with the question of whether it is better for them to buy or build their information technology; that is, whether it is better for them to develop their own proprietary ...
Leadership and Legacy: When Enough Is Enough at the Top
When to retire is one of the toughest decisions for any executive to make. For a CEO at the top of the pyramid, the decision is rife with complexities. Not only must the CEO relinquish day-to-day ...
Using Cognitive Computing for Workers Comp Claims
Armed with cognitive computing technologies, the property/casualty insurance industry is making it more difficult to perpetrate claims fraud successfully. Employers, insurers and the economy at large ...
Leading the Hidden Piece of the Lloyd’s Market
Big data and analytics have become insurance industry buzzwords in recent years, but for Helen Crooks, chief data officer at Lloyd's of London, data has been a longtime passion and has defined her ...
Data Connectivity in a Carrier: Solving a Common Problem
As an insurance carrier executive, how often have you asked for an internal data report only to be told it will take weeks or months and thousands of dollars to develop and cannot be easily modified ...
Finding the Right Balance: How CEOs Stay Physically and Mentally Healthy
For a CEO in the property/casualty insurance industry—or any sector for that matter—stress is a given. CEOs constantly fields meetings, trips, disagreements, negotiations and more. They have the ...
Executive Viewpoint: Insurers Must Raise Their Own Cybersecurity Standards Before They Can Credibly Protect Others
Business owners, particularly those with small-to-medium-size businesses, often think of cyber risks as an information technology problem, not a management problem. They believe their IT staff or ...
How Data Analytics Can Enhance the Customer’s Claim Experience
Claims form the core of the relationship between insurance companies and their customers. Every claim is an opportunity for insurers to demonstrate their value, strengthen customer loyalty and boost ...